We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.
If you are unsatisfied with your order – please contact our support and we will do our best to help you out!
Customers will be responsible for paying return shipping costs.
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
*You can submit refund requests within 30 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page.
How do I place a return or exchange?
We're sorry you didn't love your MYRINGOS. Please reach out to firstname.lastname@example.org with your order number and the products you'd like to exchange or return, and we'll take care of the rest.
Help! I can’t find my return slip.
Don’t worry—MYRINGOS packages don’t include return slips. Just reach out to email@example.com and we’ll help you place your return or exchange.
What’s your return policy?
All returns must be processed within 30 days of receiving the order.
To place a return, or if you are having trouble making a return within the 30 day time frame, please reach out to firstname.lastname@example.org.
Order # must be provided to place a return, and you will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded.
How long does it take to process a return?
Credit card refunds usually take 5-10 business days to appear on your statement.
PayPal Refunds take few seconds to appear in your PayPal Balance.
What should I do if I receive the wrong product?
If you received a product different from the one that you ordered, sorry about that! Please contact us at email@example.com and we’ll be sure to get you the item you ordered!
What’s your return process if I’m not happy with the product?
Yes, within 30 days after receiving your package. Here are your packing instructions:
- Securely pack the items in a box.
- Affix the mailing label squarely onto the address side of the parcel, covering up any previous delivery address and barcode without overlapping any adjacent side.
- Use the address listed and affix the appropriate amount of postage.
- Ship package from your nearest post office or shipping company of your choice.
If you did not receive a return label, please send an e-mail to firstname.lastname@example.org
Please note! If you have received a faulty product, it is important that you send an e-mail to email@example.com before returning your order.
We will then be able to help you with the returns procedure and find an appropriate solution.
NOTE: If your order has not been purchased via www.myringos.com the return policy applied of the shop where you did purchase the product.
722 Harbour Town Dr,
Lake Dallas, TX 75065
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